M9W Dual 15.6” Windows Countertop POS System with Receipt Printer
The M9 All-in-One Windows POS System is a premium dual-screen countertop solution designed to elevate modern retail and restaurant operations. Combining powerful hardware, Android 11 performance, and a sleek professional design, the M9 enhances efficiency while delivering an exceptional customer experience.
- Dual 15.6” Full HD Touchscreens
Featuring two 15.6-inch Full HD (1920×1080) capacitive touch displays, the M9 provides a seamless interaction experience for both cashier and customer.
The dual-screen mirror setup allows:
- Clear transaction visibility for customers
- Faster checkout processing
- Improved order accuracy
- Enhanced customer engagement
The 10-point capacitive multi-touch technology ensures precise and responsive control in fast-paced environments.
- Powered by Windows
Running on Windows OS, the M9 delivers a modern, stable, and app-friendly environment. It supports a wide range of POS applications, inventory management systems, and business software, allowing seamless integration into your existing workflow.
- 4GB RAM + 64GB Storage for Smooth Performance
With 4GB RAM and 64GB internal storage, the M9 is built to handle multitasking with ease. Process transactions, manage inventory, and run POS software without slowdowns.
Designed for reliability during peak business hours.
- Integrated 58mm High-Speed Receipt Printer
The built-in 58mm thermal receipt printer delivers fast and efficient printing, reducing checkout time and improving overall customer flow.
No external printer required — everything is integrated into a single streamlined unit.
- Extensive Connectivity Options
The M9 includes:
- 6 × USB 2.0 Ports
- 1 × COM Port
- 1 × VGA Port
- LAN Port
- Built-in Speaker
- DC Power Input
This ensures compatibility with barcode scanners, cash drawers, external displays, card readers, and other peripherals.
- Sleek, Space-Saving Countertop Design
Its modern, compact design enhances the professional look of any checkout counter. Ideal for: Retail Stores, Restaurants, Coffee Shops, Boutiques, Salons, Supermarkets
Despite its slim footprint, the M9 delivers enterprise-level functionality.
- Reliable & Backed by 1-Year Warranty
Includes a 1-year seller warranty for peace of mind and dependable long-term operation.
Warranty Period and Coverage
Warranty Period and Coverage
POS Store warrants its products against defects in materials and workmanship for a period of one (1) year from the original date of purchase shown on the invoice or proof of purchase.
Warranty Provider: The warranty is handled directly by POS Store throughout the entire warranty period.
This warranty covers the repair or, at POS Store’s discretion, replacement of the product or defective parts, provided that the defect results from manufacturing or materials and not from external causes or misuse.
Covered Components: Applies to the main unit and the original accessories included in the package.
Service: The warranty includes the labor and parts required to correct the covered defect.
Procedure
Procedure
To request warranty service, the customer must follow these steps:
Initial Contact: The customer must contact POS Store’s technical support team (via WhatsApp or email) to report the issue.
Diagnosis: The support team will perform an initial remote diagnosis to try to resolve the issue. If the issue cannot be resolved remotely, the return process will be authorized.
Product Shipment: The product must be returned to the address provided by POS Store, in its original packaging (or packaging that provides equivalent protection), including all original accessories.
Note: Shipping costs for sending the product to POS Store for warranty service may be the customer’s responsibility. POS Store will cover the cost of shipping the repaired or replacement product back to the customer.
Limitations
Limitations
POS Store’s warranty does not apply under the following circumstances:
Misuse or Accidental Damage: Damage caused by drops, impacts, liquid spills, fire, or any other accident.
Improper Environmental Conditions: Damage resulting from exposure to extreme temperatures, excessive humidity, dust, or corrosive environments.
Unauthorized Intervention: Any repair attempts, modifications, or disassembly of the product by personnel other than POS Store or authorized service centers.
Electrical Issues: Damage caused by voltage fluctuations, electrical surges, or the use of non-original power adapters or cables.
Normal Wear and Tear: Cosmetic deterioration, scratches, wear of consumable items (such as paper, ink, or batteries beyond their initial warranty period), or the normal end of the product’s useful life.
Software and Configuration: Issues caused by third-party software, viruses, incorrect configuration, or data loss.
POS Store’s total liability for any warranty claim is strictly limited to the repair or replacement of the defective product, as stated in this policy. POS Store shall not be liable for indirect or consequential damages, loss of revenue, loss of data, or costs associated with temporary replacement equipment.
Contact
Contact us through the following channel:
Email: sales@posstore.com
